What assistants do well and badly
| Good at | Not built for |
|---|---|
| Drafting first versions of letters and memos | Being the authoritative record of a matter |
| Summarising documents you supply | Tracking deadlines reliably |
| Brainstorming issues and questions | Recording time and billing |
| Turning notes into checklists | Knowing what changed since last week without being told |
Memory and project features in these products change over time. Even where they exist, a chat history is hard to audit, share with colleagues or hand over, which are things a matter record has to do.
A pattern that works
- 1
Keep the record in one place
Matters, actions, evidence and research in connected Notion databases, as MatterOS provides.
- 2
Copy in only what the task needs
Paste the relevant matter summary, not the whole file.
- 3
Ask for a draft or a check
Summaries, checklists, first-draft letters, questions to ask.
- 4
Verify and save
Check the result, then store the final version back on the matter.
MatterOS also includes an AI prompt pack for common tasks such as summarising a matter, drafting a client update and building next steps. It works with Claude, ChatGPT, Notion AI or another assistant.
What you still need besides an assistant
- Trust accounting and billing software where your rules require it.
- A court-rules deadline method.
- Secure document storage and email.
- A written policy on AI use.
Frequently asked questions
- Can Claude or ChatGPT replace practice management software?
- No. They help with drafting and analysis but do not provide a durable, structured record of matters, deadlines and time.
- How do I give an assistant my matter details?
- Copy the relevant parts of a structured matter record into the conversation, redacting what the task does not need, after checking the tool's terms.
- Does MatterOS connect directly to Claude or ChatGPT?
- MatterOS is a Notion template and does not itself connect to them. Its prompt pack is designed to be used with the assistant of your choice.
- Is it safe to put client data into a chat assistant?
- It depends on the plan, the provider's terms and your professional rules. Review them and minimise what you share.
About the author
Raghav Handa trained as a lawyer, then spent years building legal technology, from enterprise legal products to custom systems for law firms.
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