Company and trust

Who uses MatterOS: lawyers and practices it is built for

MatterOS is built for solo practitioners, small firms of two to ten lawyers, young lawyers and in-house counsel. We do not yet publish named customer stories or logos, because we will not invent testimonials; this page describes who it is for and what each kind of practice uses it for instead.

By Raghav Handa · Updated 17 October 2026 · 3 min read

Solo practitioners

The solo lawyer is the system. MatterOS gives every matter a home, every deadline an owner (yourself) and a weekly review, so a missed date does not depend on your memory. The practical start is Matters and Actions, then Time.

Small firms (two to ten lawyers)

The challenge is consistency: every lawyer organises matters differently. A shared matter template, named responsible lawyers, handover notes and common views make the practice legible to everyone.

Young lawyers and in-house counsel

Young lawyers use the structure to build good habits and a research library from their first matters. In-house teams use Matters, Actions and Research to track requests without client billing, replacing Clients with business units.

Why no testimonials?

Testimonials and customer logos are claims about real people and organisations. Until we have permission to publish specific, verifiable ones, we would rather describe the product honestly than fill this page with unattributed praise. If you use MatterOS and are happy to be quoted, email us.

What each audience typically sets up first

AudienceStart withThen add
Solo practitionerMatters and ActionsTime, then Evidence
Small firmMatters, Team and shared viewsResearch library
Young lawyerMatters and ResearchActions, Time
In-house counselMatters and Actions with business unitsResearch

These are suggested starting points drawn from how the template is built, not reports of what particular customers did.

Who it is probably not for

  • Firms that need integrated billing, trust accounting or e-filing in one product.
  • Organisations that need audit logs, single sign-on or a vendor with a security attestation; Notion's plans and your own policies govern those.
  • Anyone who wants a hosted service with phone support.

Frequently asked questions

Who is MatterOS for?
Solo practitioners, small firms, young lawyers and in-house counsel.
Do you have customer case studies?
Not yet published; we will not invent them.
Can big firms use MatterOS?
It is designed for small practices; larger firms usually need enterprise systems.
Does it suit my practice area?
Yes. See the practice-area pages for setup ideas.
How can I share feedback?
Email hello@raghavrhanda.com.
Do you publish customer numbers?
No. We do not publish customer counts or logos.
Can I be featured?
Only with your consent. Email hello@raghavrhanda.com if you would like to share how you use it.

Sources

About the author

Raghav Handa

Raghav Handa trained as a lawyer, then spent years building legal technology, from enterprise legal products to custom systems for law firms.

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