---
title: "Who uses MatterOS: lawyers and practices it is built for"
url: https://thematteros.com/customers
updated: 2026-10-17
author: Raghav Handa
---

# Who uses MatterOS: lawyers and practices it is built for

MatterOS is built for solo practitioners, small firms of two to ten lawyers, young lawyers and in-house counsel. We do not yet publish named customer stories or logos, because we will not invent testimonials; this page describes who it is for and what each kind of practice uses it for instead.

## Key takeaways

- Four audiences: solo, small firm, young lawyer and in-house.
- We publish no testimonials or logos we cannot stand behind.
- Use cases differ: solos want visibility, firms want consistency, in-house wants tracking without billing.
- Customer feedback is welcome by email.

## Solo practitioners

The solo lawyer is the system. MatterOS gives every matter a home, every deadline an owner (yourself) and a weekly review, so a missed date does not depend on your memory. The practical start is Matters and Actions, then Time.


## Small firms (two to ten lawyers)

The challenge is consistency: every lawyer organises matters differently. A shared matter template, named responsible lawyers, handover notes and common views make the practice legible to everyone.


## Young lawyers and in-house counsel

Young lawyers use the structure to build good habits and a research library from their first matters. In-house teams use Matters, Actions and Research to track requests without client billing, replacing Clients with business units.

- MatterOS by practice area: https://thematteros.com/for
- Why MatterOS: https://thematteros.com/why


## Why no testimonials?

Testimonials and customer logos are claims about real people and organisations. Until we have permission to publish specific, verifiable ones, we would rather describe the product honestly than fill this page with unattributed praise. If you use MatterOS and are happy to be quoted, email us.

- Contact: https://thematteros.com/contact


## What each audience typically sets up first

| Audience | Start with | Then add |
| --- | --- | --- |
| Solo practitioner | Matters and Actions | Time, then Evidence |
| Small firm | Matters, Team and shared views | Research library |
| Young lawyer | Matters and Research | Actions, Time |
| In-house counsel | Matters and Actions with business units | Research |

These are suggested starting points drawn from how the template is built, not reports of what particular customers did.


## Who it is probably not for

- Firms that need integrated billing, trust accounting or e-filing in one product.
- Organisations that need audit logs, single sign-on or a vendor with a security attestation; Notion's plans and your own policies govern those.
- Anyone who wants a hosted service with phone support.


## FAQ

### Who is MatterOS for?

Solo practitioners, small firms, young lawyers and in-house counsel.

### Do you have customer case studies?

Not yet published; we will not invent them.

### Can big firms use MatterOS?

It is designed for small practices; larger firms usually need enterprise systems.

### Does it suit my practice area?

Yes. See the practice-area pages for setup ideas.

### How can I share feedback?

Email hello@raghavrhanda.com.

### Do you publish customer numbers?

No. We do not publish customer counts or logos.

### Can I be featured?

Only with your consent. Email hello@raghavrhanda.com if you would like to share how you use it.

## Sources

- [Notion: Teamspaces and groups](https://www.notion.com/help/guides/grant-access-teamspaces)