---
title: "Contact MatterOS"
url: https://thematteros.com/contact
updated: 2026-10-17
author: Raghav Handa
---

# Contact MatterOS

Email hello@raghavrhanda.com for pre-purchase questions, setup help, refund requests and feedback. Include what you are trying to do, your Notion plan and, for refunds, the email you used at checkout, so we can answer in one reply.

## Key takeaways

- One address for everything: hello@raghavrhanda.com.
- For refunds, include the checkout email; you have 7 days from purchase.
- For setup help, say where you are stuck and what your Notion plan is.
- We cannot give legal advice or review your matters.

## What can you ask us?

- Whether MatterOS suits your practice area or size.
- How to set up Matters, Actions or the dashboard.
- How the AI prompt pack works with your assistant.
- Refund requests within 7 days.
- Corrections, feedback or ideas for the template.


## How to get a fast, useful reply

1. Say what you are trying to do: One or two sentences.
2. Include your Notion plan: Free, Plus, Business or Enterprise, as some features depend on it.
3. Describe what happened: What you expected and what you saw, with a screenshot if helpful.
4. For refunds, use the checkout email: It lets us find your order.


## What we cannot do

We cannot provide legal advice, review your client matters or access your Notion workspace. Please do not email confidential client information.

- Refund policy: https://thematteros.com/legal/refunds
- Privacy policy: https://thematteros.com/legal/privacy
- Disclaimer: https://thematteros.com/legal/disclaimer


## FAQ

### How do I contact MatterOS?

Email hello@raghavrhanda.com.

### How do I request a refund?

Email hello@raghavrhanda.com within 7 days with the email you used at checkout.

### Do you offer phone support?

Support is by email.

### Can you give legal advice?

No.

### Where do I send feedback?

To the same address.

## Sources

- [Notion: Duplicate public pages](https://www.notion.com/help/duplicate-public-pages)